Terms and Conditions

Terms and Conditions

Last updated: August 26, 2025

Welcome to Kelly’s Plumbing Solutions LLC (“we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.

1. Services Provided

Kelly’s Plumbing Solutions LLC provides professional plumbing services for residential and commercial clients in Montgomery County and surrounding areas. Services include, but are not limited to, plumbing repairs, installations, maintenance, and emergency services. All services are performed by licensed professionals (RMP License #45447) in accordance with applicable laws and regulations.

2. Use of Website

Access: The website https://www.kellysplumbingsolutions.com/ is provided for informational purposes and to facilitate contact with our team. You may use the website only for lawful purposes and in accordance with these Terms and Conditions.

Content: All content on the website, including text, images, and logos, is the property of Kelly’s Plumbing Solutions LLC and protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

Availability: We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

3. Service Agreements

Estimates and Quotes: All estimates or quotes provided are based on the information available at the time of consultation. Additional charges may apply if unforeseen issues arise during the course of work. We will communicate any changes to the scope of work or pricing before proceeding.

Payment Terms: Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, checks, and major credit cards. A late payment fee of 1.5% per month may be applied to outstanding balances.

Cancellations: Cancellations of scheduled services must be made at least 24 hours in advance. A cancellation fee may apply for late cancellations or no-shows.

4. Warranties and Guarantees

Workmanship Warranty: We warrant that all services will be performed in a professional and workmanlike manner. Specific warranties on labor and materials will be provided in writing at the time of service.

Limitations: Warranties do not cover damages caused by misuse, neglect, or unauthorized modifications to our work. Any warranty claims must be reported within 30 days of service completion.

5. Liability

Limitation of Liability: Kelly’s Plumbing Solutions LLC is not liable for any indirect, incidental, or consequential damages arising from our services or your use of our website. Our liability is limited to the amount paid for the specific service.

Property Damage: We take reasonable care to avoid damage to your property during service. Any claims for property damage must be reported within 48 hours of service completion.

6. Customer Responsibilities

Access: You agree to provide clear access to the work area and ensure it is safe for our technicians to perform services.

Information: You must provide accurate and complete information regarding your plumbing needs to ensure proper service delivery.

Permits: You are responsible for obtaining any necessary permits unless otherwise agreed in writing.

7. Privacy

We respect your privacy and handle personal information in accordance with applicable laws. Any information collected through our website or during service (e.g., contact details) will be used solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.

8. Termination

We reserve the right to refuse or terminate service at our discretion, including in cases of non-payment, unsafe working conditions, or violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas. Any disputes arising under these terms will be resolved in the courts of Montgomery County, Texas.

10. Changes to Terms

We may update these Terms and Conditions from time to time. The most current version will be posted on our website with the “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the revised terms.

11. Contact Us

For questions about these Terms and Conditions or our services, please contact us at:
Kelly’s Plumbing Solutions LLC
Phone: 936-380-5799
Email: admin@kellysplumbingsolutions.com

By engaging our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.