Privacy Policy

Privacy Policy for Kelly’s Plumbing Solutions LLC

Last updated: August 26, 2025

Kelly’s Plumbing Solutions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, kellysplumbingsolutions.com. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and how we safeguard it — as well as your rights regarding your personal data.

1. Information We Collect

• Information you provide directly: such as your name, email address, phone number, postal address, billing details, and any other voluntary information when you request a quote, schedule a service, or contact us.
• Automatically collected information: including IP address, browser type, device type, access times, referring and exit pages, and similar details via cookies or analytics tools.
• Payment and transaction information: if payment is required for services rendered.

2. How We Use Your Information

• To provide and personalize services, including scheduling, quoting, billing, and communicating with you.
• To improve our website and service offerings, including through internal analytics and service quality assessments.
• To send you updates, service confirmations, reminders, or marketing communications (if you’ve opted in).
• To comply with legal obligations, enforce policies, and prevent fraud or misuse

3. Cookies and Tracking Technologies

We may use cookies and similar tools to enhance your browsing experience and gather site usage data. Most browsers allow you to disable cookies, but doing so may limit how our site functions for you.

4. Sharing Your Information

• We do not sell or rent your personal information.
• We may share information with third-party service providers (e.g., hosting, payment processors, marketing tools) solely to perform services on our behalf, under confidentiality agreements.
• We may disclose personal information when required by law, to respond to legal processes, protect our rights, or ensure public safety.

5. Data Retention

We retain your personal information only as long as necessary to provide services and for legitimate business purposes, including compliance with legal, tax, or accounting requirements.

6. Your Rights

Depending on applicable laws:

• You may have the right to access, correct, delete, or restrict your personal information.
• You may opt out of marketing communications at any time.
• You may withdraw consent where relied upon lawfully.
• To exercise these rights or make data-related requests, please contact us as below.

7. Children’s Privacy

Our website is intended for users 13 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that personal data of a child under 13 has been collected, we will take reasonable steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Last updated” date. We encourage you to revisit this page to stay informed about how we are protecting your information.

9. Contact Us

If you have questions, concerns, or wish to make a request regarding your personal data, please contact us at:

Kelly’s Plumbing Solutions LLC
Phone: 936-380-5799
Email: admin@kellysplumbingsolutions.com